/* Agent console styles. Expects theme.css to be linked first.
 *
 * Copyright (c) 2026 Jessica Sepulveda. All rights reserved.
 */

html,body{height:100%}
body{font:400 15px/1.55 "IBM Plex Sans",system-ui,sans-serif}

/* ---- masthead ---- */
header{
  background:var(--ink);color:#fff;
  padding:14px 24px;display:flex;align-items:baseline;gap:20px;flex-wrap:wrap;
}
header h1{margin:0;font-size:19px}
header h1 span{color:var(--turf)}
.stat{font-size:13px;color:#A9B6C6;letter-spacing:.04em}
.stat b{color:#fff;font-weight:500}
.stat.esc b{color:var(--siren)}
.stat.cleared b{color:var(--turf)}
.spacer{flex:1}
.howto-link{
  font-size:12px;letter-spacing:.07em;color:#A9B6C6;background:none;
  border:1px solid #3D4B5C;border-radius:2px;padding:4px 11px;cursor:pointer;
  font-family:"Barlow Condensed",sans-serif;text-transform:uppercase;font-weight:600;
}
.howto-link:hover{color:var(--turf);border-color:var(--turf)}
.howto-link:focus-visible{outline:2px solid var(--floodlight);outline-offset:2px}
.home-link{
  font-size:12px;letter-spacing:.07em;color:#A9B6C6;text-decoration:none;
  font-family:"Barlow Condensed",sans-serif;text-transform:uppercase;font-weight:600;
}
.home-link:hover{color:var(--turf)}
.home-link:focus-visible{outline:2px solid var(--floodlight);outline-offset:2px}

/* ---- gate clock strip: the signature element ---- */
.clock{
  background:var(--card);border-bottom:1px solid var(--rule);
  padding:18px 24px 10px;
}
.clock-head{
  display:flex;justify-content:space-between;align-items:baseline;
  font-size:11px;color:var(--ink-3);margin-bottom:14px;
}
.ruler{position:relative;height:52px}
.ruler-line{
  position:absolute;left:0;right:0;top:34px;height:1px;background:var(--rule);
}
.threshold{
  position:absolute;top:0;bottom:8px;width:2px;background:var(--escalate);
}
.threshold::after{
  content:"90 min · escalation threshold";
  position:absolute;top:-2px;left:7px;white-space:nowrap;
  font-size:10px;letter-spacing:.06em;color:var(--escalate);
  font-family:"Barlow Condensed",sans-serif;text-transform:uppercase;font-weight:600;
}
.zone{position:absolute;top:34px;bottom:8px;background:rgba(196,52,43,.05)}
.pin{
  position:absolute;top:28px;width:13px;height:13px;border-radius:50%;
  /* The white border separates overlapping pins; the turf-edge hairline
     outside it gives the fill a boundary it would not have on white. */
  background:var(--turf);border:2px solid var(--card);
  box-shadow:0 0 0 1px var(--turf-edge);
  transform:translateX(-50%);cursor:pointer;padding:0;
  transition:transform .12s ease;
}
.pin:hover,.pin:focus-visible{transform:translateX(-50%) scale(1.45);outline:none}
.pin:focus-visible{box-shadow:0 0 0 3px rgba(22,32,46,.35)}
.pin.esc{background:var(--escalate);box-shadow:0 0 0 1px var(--escalate)}
.pin.sel{box-shadow:0 0 0 3px var(--ink)}
.tick{
  position:absolute;top:38px;font-size:10px;color:var(--ink-3);
  transform:translateX(-50%);
}

/* ---- layout ---- */
/* Subtracted: masthead + gate clock + footer. */
main{display:grid;grid-template-columns:340px 1fr;gap:1px;background:var(--rule);
     height:calc(100vh - 226px);min-height:460px}
.queue,.detail{background:var(--paper);overflow-y:auto}
.queue{padding:0}

.qhead{
  padding:10px 20px;font-size:11px;color:var(--ink-3);
  position:sticky;top:0;background:var(--paper);border-bottom:1px solid var(--rule);z-index:2;
  display:flex;align-items:center;justify-content:space-between;gap:10px;
}
.qhead select{
  font-family:"Barlow Condensed",sans-serif;text-transform:uppercase;
  letter-spacing:.06em;font-weight:600;font-size:11px;color:var(--ink);
  background:var(--card);border:1px solid var(--rule);border-radius:2px;
  padding:4px 6px;cursor:pointer;
}
.qhead select:focus-visible{outline:2px solid var(--ink);outline-offset:1px}
.group{
  padding:9px 20px 5px;font-size:10px;color:var(--ink-3);
  background:var(--paper);border-bottom:1px solid var(--rule);
}
.row{
  display:block;width:100%;text-align:left;border:0;background:none;
  padding:13px 20px;border-bottom:1px solid var(--rule);cursor:pointer;
  border-left:3px solid transparent;font:inherit;color:inherit;
}
.row:hover{background:#E4E9EF}
.row.sel{background:var(--card);border-left-color:var(--ink)}
.row:focus-visible{outline:2px solid var(--ink);outline-offset:-2px}
/* Cleared cases keep a turf edge, so a worked-through queue reads as progress
   rather than as rows that just went quiet. */
.row.done{opacity:.5;border-left-color:var(--turf)}
.row.done.sel{border-left-color:var(--turf)}
.row-top{display:flex;justify-content:space-between;align-items:baseline;gap:10px}
.row-id{font-size:12px;color:var(--ink-3)}
.row-time{font-size:15px;font-weight:500}
.row-time.urgent{color:var(--escalate)}
.row-event{
  font-family:"Barlow Condensed",sans-serif;text-transform:uppercase;
  letter-spacing:.06em;font-size:11px;color:var(--ink-3);margin-top:3px;
}
.row-sum{font-size:13px;color:var(--ink-2);margin:4px 0 7px;line-height:1.4}

/* ---- how to use ----
   Lives in an overlay rather than as the detail pane's empty state. As an
   empty state it was already on screen at load, so clicking "How to use"
   re-rendered the same view and the button looked broken. */
.overlay{
  position:fixed;inset:0;z-index:30;background:rgba(22,32,46,.55);
  display:flex;align-items:flex-start;justify-content:center;
  padding:48px 20px;overflow-y:auto;
}
.overlay[hidden]{display:none}
.sheet{
  position:relative;width:100%;max-width:600px;background:var(--card);
  border-radius:4px;border-top:3px solid var(--turf);
  box-shadow:0 24px 60px rgba(22,32,46,.4);
}
.sheet-close{
  position:absolute;top:8px;right:10px;background:none;border:0;cursor:pointer;
  font-size:24px;line-height:1;color:var(--ink-3);padding:2px 8px;border-radius:2px;
}
.sheet-close:hover{color:var(--ink)}
.sheet-close:focus-visible{outline:2px solid var(--ink);outline-offset:1px}

.howto{background:var(--card);border-radius:3px;padding:24px 26px}
.howto h3{font-size:11px;color:var(--ink-3);margin:0 0 14px}
.howto ol{margin:0;padding-left:20px}
.howto li{margin-bottom:11px;font-size:14px;color:var(--ink-2);line-height:1.55}
.howto li b{color:var(--ink);font-weight:600}
.howto p{font-size:13px;color:var(--ink-3);margin:16px 0 0;
         padding-top:14px;border-top:1px solid var(--rule);line-height:1.55}

/* ---- detail pane empty state ---- */
.empty-state{max-width:430px;margin:76px auto 0;text-align:center}
.empty-state p{font-size:15px;line-height:1.6;color:var(--ink-3);margin:0 0 18px}
.empty-howto{
  font-family:"Barlow Condensed",sans-serif;text-transform:uppercase;
  letter-spacing:.07em;font-weight:600;font-size:13px;
  background:var(--turf-wash);color:var(--resolve);
  border:1px solid rgba(14,158,99,.35);border-radius:2px;
  padding:8px 15px;cursor:pointer;
}
.empty-howto:hover{background:rgba(25,206,133,.26)}
.empty-howto:focus-visible{outline:2px solid var(--ink);outline-offset:2px}

.chip{
  display:inline-block;font-size:10px;padding:2px 7px;border-radius:2px;
  font-family:"Barlow Condensed",sans-serif;text-transform:uppercase;
  letter-spacing:.07em;font-weight:600;
}
.chip.auto{background:var(--turf-wash);color:var(--resolve)}
.chip.esc{background:rgba(196,52,43,.11);color:var(--escalate)}
.chip.low{background:rgba(255,176,32,.2);color:#8A5D00;margin-left:5px}

/* ---- detail ---- */
.detail{padding:26px 32px 60px}
.dhead{display:flex;align-items:baseline;gap:14px;flex-wrap:wrap;margin-bottom:4px}
.dhead h2{margin:0;font-size:24px;letter-spacing:.01em}
.dsum{color:var(--ink-2);margin:0 0 22px;font-size:15px}
.dsum .meta{font-size:13px;color:var(--ink-3)}

.rec{
  background:var(--card);border:1px solid var(--rule);border-radius:3px;
  box-shadow:var(--shadow);padding:20px 22px;margin-bottom:18px;
}
.rec.esc{border-left:4px solid var(--escalate)}
.rec.auto{border-left:4px solid var(--turf)}
.rec-label{font-size:11px;color:var(--ink-3);margin-bottom:6px}
.rec-action{font-size:27px;font-weight:600;letter-spacing:.02em;margin:0 0 2px}
.rec-why{color:var(--ink-2);font-size:14px;margin:12px 0 0;line-height:1.6}
/* The agent's choice, kept separate from the engine's recommendation above it
   so the audit trail shows both rather than overwriting one with the other. */
.rec-override{
  margin:12px 0 0;padding-top:11px;border-top:1px solid var(--rule);
  font-size:13px;color:var(--ink-2);
}
.rec-override b{color:var(--ink);font-weight:600}

/* The fan's own words. Kept above the machine's reading of them, because
   an agent scanning the queue is checking one against the other. */
.fanmsg{
  border-left:2px solid var(--rule);padding:2px 0 2px 16px;margin:0 0 18px;
}
.fanmsg h3{font-size:11px;color:var(--ink-3);margin:0 0 6px}
.fanmsg p{margin:0;font-size:14px;line-height:1.6;color:var(--ink-2);font-style:italic}

/* What the agent chose to look up, in the order it asked. The list is
   numbered because the order carries information: nothing can be looked up
   by event until the order lookup has returned an event id. */
.panel.lookups h3{display:flex;justify-content:space-between;align-items:baseline}
.panel.lookups ol{margin:0;padding:0 0 0 20px;font-size:13px}
.panel.lookups li{padding:7px 0;border-bottom:1px solid var(--rule)}
.panel.lookups li:last-child{border-bottom:0}
.panel.lookups code{
  font:500 12px/1.5 "IBM Plex Mono",monospace;color:var(--ink);
  display:block;word-break:break-word;
}
.panel.lookups li span{display:block;color:var(--ink-3);font-size:12px;margin-top:3px}
.panel.lookups .halted{
  margin:12px 0 0;font-size:12px;color:var(--ink-3);
  border-top:1px solid var(--rule);padding-top:12px;
}

.panel{background:var(--card);border:1px solid var(--rule);border-radius:3px;
       padding:18px 22px;margin-bottom:18px}
.panel h3{font-size:11px;color:var(--ink-3);margin:0 0 12px}
table{width:100%;border-collapse:collapse;font-size:13px}
td{padding:7px 0;border-bottom:1px solid var(--rule)}
tr:last-child td{border-bottom:0}
td:first-child{color:var(--ink-2);width:52%}
td:last-child{text-align:right;font-weight:500}

.draft{
  background:var(--card);border:1px solid var(--rule);border-radius:3px;padding:18px 22px;
}
.draft h3{font-size:11px;color:var(--ink-3);margin:0 0 12px;
          display:flex;justify-content:space-between;align-items:baseline}
.draft .none{color:var(--ink-3);margin:0;font-size:14px}
textarea{
  width:100%;min-height:96px;border:1px solid var(--rule);border-radius:2px;
  padding:12px 14px;font:400 14px/1.6 "IBM Plex Sans",sans-serif;color:var(--ink);
  resize:vertical;background:#FBFCFD;
}
textarea:focus{outline:2px solid var(--ink);outline-offset:-1px}
/* Once sent, the message stays visible as the record of what went out. */
textarea[readonly]{background:var(--paper);color:var(--ink-2);cursor:default}
textarea[readonly]:focus{outline-color:var(--rule)}

.actions{display:flex;gap:10px;margin-top:16px;flex-wrap:wrap;align-items:center}
/* Approve is the one green button on the page: ink on turf clears 8:1, and
   "go" is exactly what the control means. */
button.act{
  font:inherit;font-size:14px;font-weight:600;padding:10px 20px;border-radius:2px;
  border:1px solid var(--turf-edge);cursor:pointer;background:var(--turf);color:var(--ink);
}
button.act.ghost{background:none;color:var(--ink);border-color:var(--ink);font-weight:500}
button.act:hover{opacity:.87}
button.act:focus-visible{outline:2px solid var(--floodlight);outline-offset:2px}
/* Disabled while an action that messages the fan has no message written. */
button.act[disabled]{opacity:.4;cursor:not-allowed}
button.act[disabled]:hover{opacity:.4}
select{
  font:inherit;font-size:14px;padding:9px 12px;border:1px solid var(--rule);
  border-radius:2px;background:var(--card);color:var(--ink);
}
.resolved{
  background:var(--turf-wash);color:var(--resolve);padding:11px 16px;
  border-left:4px solid var(--turf);border-radius:2px;font-size:14px;margin-top:16px;
  display:flex;align-items:center;gap:14px;flex-wrap:wrap;
}
.resolved button{
  font:inherit;font-size:13px;font-weight:500;padding:5px 13px;border-radius:2px;
  border:1px solid var(--resolve);background:none;color:var(--resolve);cursor:pointer;
  margin-left:auto;
}
.resolved button:hover{background:rgba(27,110,85,.12)}
.resolved button:focus-visible{outline:2px solid var(--ink);outline-offset:2px}

.toast{
  /* Clears the footer bar rather than sitting on top of it. */
  position:fixed;left:50%;bottom:52px;transform:translateX(-50%);
  background:var(--ink);color:#fff;padding:11px 18px;border-radius:3px;
  font-size:14px;display:flex;align-items:center;gap:16px;
  box-shadow:0 6px 24px rgba(22,32,46,.28);z-index:20;
}
.toast button{
  font:inherit;font-size:13px;font-weight:600;background:none;cursor:pointer;
  border:0;color:var(--floodlight);padding:0;
}
.toast button:focus-visible{outline:2px solid var(--floodlight);outline-offset:3px}
.toast[hidden]{display:none}

.hint{font-size:12px;color:var(--ink-3);margin-left:auto}
kbd{font-family:"IBM Plex Mono",monospace;font-size:11px;background:var(--turf-wash);
    border:1px solid rgba(14,158,99,.3);border-radius:2px;padding:1px 5px;color:var(--resolve)}

/* ---- footer: bookends the masthead, carries the copyright ---- */
footer{
  background:var(--ink);color:#8494A6;
  padding:9px 24px;display:flex;align-items:center;gap:16px;flex-wrap:wrap;
  font-size:11px;letter-spacing:.04em;
}
footer .board{margin-left:auto;letter-spacing:.08em;color:#7D8B9C}
footer .dot{color:var(--turf)}

@media (max-width:820px){
  main{grid-template-columns:1fr;height:auto}
  .queue{max-height:320px}
}